Rino

Shipping
Shipping within Sweden is SEK 59. Except for small packages such as jewelry that cost SEK 29. Free shipping over SEK 2000.
Outside Sweden SEK 250.
Packages are usually sent with PostNord.
International shipping is SEK 250.
Heavier parcels like large amounts of fabrics can be charged an extra shipping fee.

It is also possible to choose collection according to agreement at the store Svandammsvägen 9 in Midsommarkransen in Stockholm.


Delivery
Your order is normally shipped within 1-4 working days after payment is received.

During Christmas/summer or major campaigns, delivery times may be longer.

Leave a message or email info@rino.se if you are in a hurry to get the goods and I will try to send them as soon as possible.

The order is usually sent with PostNord as a letter or package. It is your responsibility as the buyer to provide the correct name, address, phone and email when placing the order. I package well but do not take responsibility for handling the mail.
Feel free to download Postnord's app and you will see where your package is.

Return, right of withdrawal, exchange, complaint
You have a 14-day right of withdrawal for unused goods from the time you receive the package. You choose whether you want to exchange for another item or get your money back. DO NOT FORGET to put a note with your name in the package.

At Christmas, there is open purchase until January 21.

Returns are at your own expense. In the event of incorrectly packed or defective goods, Rino is responsible for the return costs. I recommend that returns are sent trackably, for example with PostNord's online service Send directly . Returns may not be sent against cash on delivery. It is also possible to return the item in the store.
In the case of exchanges, we pay the new shipping from us to you.
Return address: Rino, Carina Lindgren, Svandammsvägen 9, 126 32 Hägersten

No returns on panties or opened/tried-on tights.

For packages that are not redeemed, we reserve the right to charge a cost of SEK 250.

Contact info@rino.se before returning.